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Just as there are online casinos that offer players a superior experience, there are some that really fail to satisfy their customers and that are constantly criticized on the forums. This may be due either to the establishments inability to respond promptly to the players requirements, or to bad faith on the part of its operators. In the first case, these are generally small companies that do not have the resources to offer bettors a full service. They therefore fail to offer customer support available 24 hours a day, 7 days a week, rapid withdrawals, maximum security, etc. The players who are registered on these kinds of sites will note inter alia that the time of treatment of their request for withdrawals sometimes seems interminable. Staff are very poorly qualified to respond to different concerns, which creates a certain slowness throughout the system.